Business management systems are essential to our ability to achieve our mission and demonstrate our values.

Every employee-owner plays a role through practicing excellence in all that we do. We focus on providing a superior customer experience, passionately living our values, and working cohesively as a team. These efforts are guided by our Tech Etch business management system, driven by our employee-owner engagement and commitment to continuous improvement for the last 58 years, which has resulted in the development and refinement of best practices, processes, and tools.